Wise Guy Solutions
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Customer SMS · Test simulator
No real SMS is sent. Consent and preferences apply across your support cases. Test contacts are not verified for real delivery.
My Appointment
| Support request | Status | Current Appointment | Technician |
|---|
Availability windows
Publish specific dates and times when you can accept appointments. A window in use cannot be removed until the administrator reschedules or cancels its appointments.
Assigned support jobs
Service reports require administrator review and customer approval before collection.
| Job | Status | Service report |
|---|
Technician payouts
Transfers credit the technician’s Stripe balance. A transfer is not confirmation of a bank payout. Stripe handles identity and bank information.
Bank payout history
| Support request | Status | Minutes | Customer total | WGS gross share | Technician gross share |
|---|
Receipts appear after Stripe confirms payment. Saving a card does not guarantee funds. Shares are gross ledger allocations before fees and refund adjustments; technician transfers require an assigned, payout-ready Stripe account and administrator release. Refunds recover the proportional technician share. WGS bears Stripe processing fees; these are gross shares.
Payment help
Stripe hosts card entry. WGS does not store card numbers or security codes. A card hold is temporary and is not a completed payment. If a hold expires or your bank requires authentication, use Reauthorize after approving the final amount. No cancellation or no-show fees are configured.
Administrators record completed time, then customers approve the exact amount. Collection and refunds require a recent administrator sign-in. Stripe credentials are supplied only through the protected server environment.